Contact information

Customer Support and Contact Information

Thank you for visiting Photo Gallery, operated by XINGZHI INTERNATIONAL TRADING CO., LIMITED.

If you have questions about your order, product details, shipping, payment, returns or refunds, please contact our customer support team.

1. Customer Support Email

Email: aion949@hotmail.com

2. Response Time

We usually respond within 24 hours.

Response times may be longer during weekends, holidays or peak seasons.

3. Information to Include

To help us assist you faster, please include the following information when contacting us:

- Order number
- Name used for the order
- Email address used at checkout
- Clear description of the issue
- Photos or videos, if the issue relates to product damage, defects or incorrect items

4. Business Information

Store Name: Photo Gallery  
Legal Entity: XINGZHI INTERNATIONAL TRADING CO., LIMITED  
Website: https://zj21rn-c3.myshopify.com/  
Email: aion949@hotmail.com  
Address: Rm 701, Unit 108, 7/F, Tower B, New Mandarin Plaza, 14 Science Museum Road, Tsim Sha Tsui, Hong Kong

5. Support Scope

We can assist with:

- Order status
- Shipping and tracking
- Product questions
- Payment issues
- Return and refund requests
- Damaged or incorrect items